Alert: Beware of Fraudulent Payment Requests Made in SPD’s Name
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SPD Contact Centre

Cover SPD Contact Centre

Overview

The SPD Contact Centre was set up in 2022 to create meaningful employment and training opportunities for persons with disabilities. We offer a supportive and inclusive work environment where individuals work alongside industry professionals and receive guidance from experienced contact centre veterans through ongoing coaching and supervision. The trainees will learn to manage phone calls and provide e-mail support using the latest customer engagement tools and technology. 

Our services include

  • Outsourced call centre services
  • E-mail management
  • Webchat support
  • Manpower supplementation of highly-skilled Customer Service Associates
  • Data entry and claims processing
  • Telemarketing and telesurvey

Our tiered training programmes are tailored to different roles, allowing them to build confidence and develop practical skills. With structured support and a nurturing environment, the SPD Contact Centre provides a pathway to long-term employment in customer service and the opportunity for persons with disabilities to grow, contribute and thrive.

Enquiries

Please contact us via the link below to engage the services of the SPD Contact Centre or for further information.

Contact Us
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Alert: Beware of Fraudulent Payment Requests Made in SPD’s Name

SPD has been alerted to cases involving job scams where scammers have used SPD’s name to instruct individuals to transfer money.

Please remain vigilant. SPD does not authorise individuals to request or collect money on our behalf through such means. If you receive a suspicious request or are unsure whether it is genuine, please verify it directly with SPD by calling our general line at 6579 0700. Alternatively, you can call the ScamShield Hotline at 1799 before taking any action.

If you believe you may have fallen victim to a scam, please contact your bank immediately and make a police report.

SPD takes such matters seriously and we constantly review the necessary safeguards to protect the public and our supporters. Please be assured that legitimate donations and payments made through SPD’s official website and authorised platforms remain unaffected.